We offer a 30-day refund from the date of purchase. 

If you decide the program is not the right fit within 30 days, you may request a refund as described below. 

Access to the course is provided immediately after purchase. 

Even with immediate access, we still offer the 30-day refund policy described in this document, in addition to any mandatory rights that cannot be excluded by law. 

Email hello@impactsellingacademy.com within 30 days of purchase and include: 

• your full name,  

• the email address used at checkout, and  

• your order confirmation or transaction reference.  

We may ask for additional information to verify the purchase. 

• Refunds are issued to the original payment method where possible.  

• Stripe: refunds are issued through Stripe to the original method used.  

• TWINT: refunds are processed via the available method under our payment configuration. If an original-method refund is not possible, we may request bank details to complete a refund via transfer.  

Timing: Refunds are typically processed within [10-15 business days] after approval (payment provider timelines can vary). 

To keep this policy fair for everyone, we may refuse a refund request if we reasonably believe: 

• the request involves fraud, chargeback abuse, or repeated refund behaviour.  

• the content has been copied, shared, redistributed, or resold; or  

• the account has been shared or used in a way that breaches our Terms.  

This section does not limit any rights you may have under applicable mandatory law.