Privacy policy

Last update: 19/03/2026

This Privacy Policy explains how we process personal data when you use our website and Services. It is intended to comply with Swiss data protection law (FADP) and, where applicable, the EU/UK GDPR. 

Data Controller (who is responsible):

Impact Selling Academy,

a brand of LB Business Agency Sàrl,

Rue des Vollandes 40,

1207 Geneva,

Switzerland.


Email: hello@impactsellingacademy.com

1. Information We Collect

1.1 Data you provide 

  • Identity and contact data (name, email, business name if provided) 

  • Account login details (stored securely; passwords are hashed) 

  • Purchase and billing data (invoices, transaction references; we do not store full payment card details) 

  • Communications (emails/support messages) 

  • Course participation data (progress, module completion, responses if you use quizzes/forms) 

1.2 Data collected automatically

  • Technical data (IP address, device type, browser type, OS, time zone, referral source)

  • Usage data (pages viewed, clicks, interactions) 

  • Cookies and similar technologies (see Cookies section) 

1.3 How and why we use your data (purposes) 

We process personal data to: 

  • Provide and administer the Services (account creation, course delivery via Systeme.io) 

  • Process payments and manage orders (Stripe, TWINT) 

  • Provide customer support and communicate service updates 

  • Improve website performance and user experience (Google Analytics) 

  • Deliver marketing and advertising (Meta Pixel), where permitted/consented 

  • Ensure security, prevent fraud, and enforce Terms 

  • Comply with legal obligations (accounting/tax, dispute handling)

2. Legal bases (where GDPR applies) 

Where GDPR applies, we rely on: 

  • Contract (to deliver the course and Services you purchased) 

  • Legitimate interests (site security, fraud prevention, service improvement, basic analytics) 

  • Consent (marketing cookies, targeted advertising, and newsletter, where required) 

  • Legal obligation (tax/accounting compliance) 

3. Processors and third parties we share data with 

We share data with service providers as needed to operate the Services, including: 

5.1 Course platform/website operations 

  • Systeme.io (hosting, course delivery, email automation, landing pages/forms) 

5.2 Payment processing 

  • Stripe 

  • TWINT 
    (These providers process payment details and may act as independent controllers for parts of their processing.)

     

5.3 Analytics and advertising 

  • Google Analytics (website analytics) 

  • Meta Pixel (advertising measurement and audience targeting) 

    We require processors to protect data and process it only under our instructions, where applicable.

4. Cookies and tracking 

We use cookies and similar technologies for: 

  • Essential: security, authentication, core site functions 

  • Analytics: understanding site usage (Google Analytics) 

  • Marketing: ad measurement and targeting (Meta Pixel) 

Where required by law, we request your consent before placing non-essential cookies (analytics/marketing). You can manage cookie preferences via [cookie settings link / banner]

5. International transfers 

Some providers may process data outside Switzerland/EEA (e.g., in the US). Where legally required, we use appropriate safeguards (such as contractual protections) and assess adequacy. 

6. Data retention 

We retain personal data only as long as necessary: 

  • Account data: while your account remains active and for a reasonable period after, unless deletion is requested and permitted 

  • Purchase/invoice records: as required by tax/accounting obligations 

  • Marketing data: until you unsubscribe or withdraw consent 

  • Analytics data: according to your analytics settings and provider retention 

7. Your rights 

Depending on your location, you may have the right to: 

  • Access your personal data 

  • Correct inaccurate data 

  • Request deletion (where applicable) 

  • Object to processing (certain cases) 

  • Restrict processing (certain cases) 

  • Data portability (GDPR) 

  • Withdraw consent at any time (for consent-based processing) 

To exercise rights, contact hello@impactsellingacademy.com.

8. Security 

We use appropriate technical and organisational measures to protect personal data (access controls, encryption in transit, least privilege). No system is 100% secure; you use the internet at your own risk. 

9. Marketing communications 

If you opt in to marketing emails, you can unsubscribe at any time via the link in emails or by contacting us. 

10. Children 

The Services are not intended for children and we do not knowingly collect personal data from children. 

11. Complaints 

  • Switzerland: you may contact the FDPIC (Federal Data Protection and Information Commissioner). 

  • EU/EEA: you may lodge a complaint with your local supervisory authority. 

12. Contact